Legal
Contact
Last updated: September 15, 2026
Email
Response within 1 business day · Monday–Friday
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Support
Technical questions, API errors or integration help: support@apillms.com. We reply within one business day, or message us on Telegram at @apillms_com. Include your account email and request ID when possible.
Billing & refunds
Payment, invoice and refund requests: support@apillms.com. Payments are processed by Polar, our merchant of record, which issues invoices and handles sales tax/VAT. Refund terms are in our Refund Policy.
Abuse & legal
Report abuse, copyright or legal concerns to support@apillms.com with the subject “Abuse” or “Legal”.
Volume & enterprise
Planning to spend more than $1,000 per month or need higher rate limits? Email support@apillms.com with your expected usage.